NOTICE: SD1 Lobby Closed, Water Shutoffs Suspended

03/15/2020 -

Due to recommendations by the Centers for Disease Control and Prevention, and in compliance with social distancing, as of Monday, March 16, the SD1 lobby will be closed until further notice and water shutoffs for nonpayment have been temporarily suspended.

In the interim, if you have questions about your sanitary or storm water services or billing, please call (859) 578-7450, email or visit for additional information.

If you would like to make a payment, please consider our alternative payment options listed below.

1) Make a one-time payment by visiting our website and clicking on “manage my account.”

2) Make your payment through our automated system by dialing (859) 578-7450, option #2.

3) Drop your payment at a drop box located throughout Northern Kentucky. Those locations are:

- 1045 Eaton Dr. Ft. Wright, KY (SD1 Main Office, drive up box located in parking lot or box located by front door)

- 2835 Crescent Springs Rd., Erlanger, KY (Northern Kentucky Water District’s parking lot)

- 3920 Alexandria Pike, Cold Spring KY (Campbell County Library’s parking lot)

- Make your payment through Wal-Mart, Kroger or any BB&T branch (bill stub required).

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