If I need a plumber, what are some factors to consider when choosing a service provider?
  • Evidence of being licensed and insured: Be sure that the plumber you hire is licensed and carries full insurance that protects you and your neighbor’s property in the event of a catastrophe.
  • Experience: Ask for and check references. Though there are many long-standing and reputable plumbers in the area, longevity does not always guarantee quality service.
  • Price of service: Ask for a flat, fixed quote so you know exactly what you will pay. Get more than one bid or quote for the job, but make sure you are comparing apples to apples for the same service level. The lowest price does not ensure the workmanship will last the longest. Ask the companies clarifying questions about the factors that may have contributed to considerable price differences.
  • Guarantee: Ask about the company’s guarantee. Is it money back? Is it limited in any way? Is it written on your bid or quote? Reputable plumbers with a history of good performance standards should be willing to provide some level of guarantee.

Show All Answers

1. What is a private sewer lateral?
2. What is the purpose of SD1's private lateral repair program?
3. What is the responsibility of private property owners?
4. What are the signs of a defective private sewer lateral?
5. What should I do if I suspect my sewer lateral is defective?
6. What is SD1's role in the private lateral repair program?
7. What is the role of the participating public roadway owners?
8. How are private sewer lateral repairs prioritized?
9. How can I maintain my private sewer lateral?
10. What should I do if I experience a backup, overflow or pavement failure?
11. If I need a plumber, what are some factors to consider when choosing a service provider?
12. Should I purchase sewage backup insurance?