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1. Do I have to pay the Environmental Surcharge if I only have a stormwater account?
2. What is the base rate?
3. What about wastewater treatment above 2 hundred cubic feet (HCF)?
4. If such a small percentage of SD1’s costs are fixed, why are you still charging a variable surcharge?
5. What is the environmental surcharge, and why do I have to pay it?
6. How is the environmental surcharge different from the stormwater fee?
7. Previous rate increases were said to be the result of the Consent Decree, and now there is an environmental surcharge that covers the same thing. Why?
8. Why are low-volume customers seeing a rate increase while high-volume customers are seeing their bills decrease?
9. Why are you punishing water conservation by raising the rates of low-volume customers?
10. When did this change take effect?
11. What about low-income and fixed-income customers who might be negatively impacted by this change?
12. Does this change affect non-residential customers?
13. Did SD1 solicit public feedback before implementing this rate realignment?