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Understanding Your Bill
Introducing Our New Bill
We’ve updated the look of our billing statement and are now able to provide additional detail on residential and nonresidential bills.
Customers will now notice an easier to read Billing Summary section. This section of your bill will better illustrate your last bill amount, last payment date and amount and any account adjustments. You will also notice that we’ve included the calculations for each service for added transparency.
On the Billing Information section, we’ve added the number of days within your service period, as well as the Bill Date.
The new Service Information section allows you to easily see the usage information for both sanitary sewer and storm water services.
New billing statements will be sent in July. When you receive your first new statement, if you have any questions or concerns, please let us know by emailing info@sd1.org or calling 859-578-7450.
Our new billing statement is pictured to the right for your reference.
Wastewater Billing
All residential customers pay a base rate, which includes the first 2 hundred cubic feet (HCF) (1,496 gallons) of wastewater treatment, and an environmental surcharge. Customers who use more than 2 HCF of water per month are assessed an additional variable rate per HCF.
Our fiscal year 2023 rates are:
- Base Rate: $26/month
- Environmental Surcharge: $8/month
- Variable Rate: $4.72 per HCF above 2 HCF/month
The variable rate is based on a Winter Usage Factor, which is used to ensure that outdoor activities such as washing your car or watering your lawn – which do not send water to SD1’s sewer system – are not included in your bill. SD1 works with your local water district to measure your water usage during a 90-day period between November and April. Your variable rate is then set in July for the next 12 months based on your winter usage during this 90-day period.
Winter Factor Period Dates | |
---|---|
Water Provider | Meter Reading Dates for Winter Usage Factor |
Northern Kentucky Water District | Nov. 1 - April 30 |
Florence Water District | Jan. 1 - April 30 |
Boone County Water District | Jan. 1 - April 30 |
The variable rate for new accounts is based on the average household water usage in Northern Kentucky. Customers can request their Winter Usage Factor be reviewed by completing our Request for Final Determination (select “Sanitary Sewer Service Leak or Winter Factor Adjustment”). SD1 requires a 90-day period of water usage to reconsider a Winter Usage Factor.
The environmental surcharge helps fund SD1’s Clean H2O40 sewer overflow mitigation program, required under the federal Clean Water Act. Visit our Clean H2O40 page to learn more.
Storm Water Billing
Residential and non-residential customers within our storm water service area pay a fee that supports SD1’s efforts across our region to manage storm water runoff that can cause overland flooding and erosion and lead to pollution in local streams. The fee provides funding for our extensive asset maintenance program to meet community expectations while ensuring that northern Kentucky complies with federal Clean Water Act regulations.
The storm water fee is based on what is called “impervious surface area” – those surface areas such as sidewalks, driveways, rooftops, parking lots and streets that prohibit rain and snowmelt from soaking into the ground, leading to storm water runoff.
Residential customers (detached single-family homes and duplexes on a single parcel) pay a flat monthly fee of $4.54 for one “equivalent residential unit” (ERU). An ERU is equal to 2,600 square feet, or the average impervious surface area of a standard Northern Kentucky residential property.
Wastewater Billing
Non-residential customers are billed year-round based on their actual water usage because their water consumption can fluctuate depending on a variety of factors, such as production schedules.
A special meter program is available to non-residential customers. A special meter monitors any water used that does not flow directly into the sanitary sewer system. Non-residential customers with special meters can apply for an annual refund.
Prior to purchasing and installing a special meter, customers should read and understand the program regulations in Section 403 of SD1’s Rules and Regulations.
Storm Water Billing
Residential and non-residential customers within our storm water service area pay a fee that supports SD1’s efforts across our region to manage storm water runoff that can cause overland flooding and erosion and lead to pollution in local streams. The fee provides funding for our extensive asset maintenance program to meet community expectations while ensuring that northern Kentucky complies with federal Clean Water Act regulations.
The storm water fee is based on what is called “impervious surface area” – those surface areas such as sidewalks, driveways, rooftops, parking lots and streets that prohibit rain and snowmelt from soaking into the ground, leading to storm water runoff.
Non-residential customers are billed monthly or quarterly based on the actual amount of impervious surface area on the property, as broken into ERUs. For every 2,600 square feet of impervious surface on a nonresidential parcel, the property owner is charged $4.54.
For example, a property that contains 26,000 square feet of impervious surface is billed for 10 ERUs, or $45.40 per month. If that property is billed quarterly, the quarterly storm water fee would be $136.20.
Non-residential customers who implement storm water controls that meet certain requirements may also qualify for storm water credits.