Submit this contact form online to reach out to SD1 with questions and more.
SD1 utilizes ESRI GIS maps to record the locations of SD1 assets, including pipes, manholes and catch basins.
Industrial flow requires additional controls to ensure potential pollutants don’t disrupt the normal operation of SD1’s wastewater treatment plants.
New Customer Information
Welcome to SD1; Northern Kentucky’s wastewater and storm water utility. We are responsible for the collection and treatment of wastewater, the water that goes down the drains and toilets inside your home or business, as well as the management of flooding, erosion and water pollution caused by storm water runoff throughout the region.
Open Records Policy
Read our Open Records Policy, which outlines the procedures of making an open records request.
We know convenience is important to our customers, so SD1, in partnership with Paymentus, offers a variety of ways for customers to pay their bill.
Report a Sewer Problem
Sewer emergencies may include issues such as backups, overland flooding, overflows and collapsed infrastructure. It’s important for customers to report all sewer emergencies to SD1 as soon as possible, so SD1 can investigate the cause.
Storm Water Customers
SD1 provides storm water management services to 29 cities and unincorporated portions of three counties in Northern Kentucky. We strive to manage storm water runoff within our service area as effectively and efficiently as possible.
Learn about SD1's wastewater services, including a better understanding of your bill and details about various programs designed to assist our customes.