A Customer-Centered & Community-Focused Utility
SD1 staff worked with stakeholders throughout the community and across the organization to develop a comprehensive strategic business plan in 2014. The plan has helped SD1 become a more customer-centered and community-focused utility. This plan includes long-term goals and strategies that will be implemented over time. Download SD1’s Strategic Business Plan summary (PDF) to learn more.
Mission - Why We Exist
To reliably provide the Northern Kentucky region with wastewater and storm water services to protect public health, property and the environment and to support the economic vitality of our community.
Vision - Our Focus for the Future
To be a customer-centered and community-focused utility by understanding and meeting the needs of our customers and addressing issues that are of strategic importance to the entire community.